What’s your pricing strategy and how clear is it to the consumer? Some companies are trying to be the low cost provider. Others may adopt the strategy of a premium offering at an above average price. Both are valid strategies. …
What’s your feedback loop? Do you even have one? Do you actively seek feedback for your business? And if customers offer unsolicited feedback, do you pay attention? Recently, my son participated in an out of town hockey camp. Let’s just …
Speed is important in business. Nearly a decade ago it was the topic of one of my newsletters, simply titled Speed. I love to go fast. My top driving speed is 145 MPH in a Ferrari 488 GTB at SpeedVegas …
Companies use multiple pieces of software, some simple and some quite complex. And for every one of them, especially those that are complex, there needs to be a power user in the company who knows the software like the back …
It’s nice when you seek expert advice from several sources and end up with consistent recommendations that both make intuitive sense and are in line with research you’ve done. But that doesn’t always happen; so what do you do when …
“Bueller, Bueller, Bueller.” I suspect a number reading this remember that line. It’s, of course, from the movie, Ferris Bueller’s Day Off. Those who’ve seen the movie know that Ferris Bueller’s classmates, while physically present, were anything but engaged. While …
Last week, I had the opportunity to tour a new client’s production facility. I always enjoy these days. It’s a great way to learn about what goes into making a product. While I won’t develop the expertise and understanding of …
I often find myself asking, “What can I do to improve the situation?” Whatever state of affairs you find yourself in, that’s a good starting place. Ultimately, whether in your work or personal life, if you can leave any situation …
Technology as an Impediment Technology is great and makes a lot of things possible but at times it can simply get in the way. Here are some of my favorite (or maybe least favorite) examples of technology as an impediment. …
Do you know what’s in your job description? Believe it or not, I hope that you don’t! I’ve always viewed job descriptions as something that you read at the beginning of your employment and then put in a drawer and …
