As we enjoy Labor Day weekend I hope that everyone reading this is getting the opportunity to relax with family and friends. As we exit the summer vacation season, during which it seems to sometimes be nearly impossible to schedule …
I recently had lunch with a colleague and the subject of my monthly newsletter came up. I jokingly said that I should fire the guy responsible for building and maintaining my email list. Frankly, he’s not very good at it. …
The other morning my five year old asked what I was doing and I said I was starting to write my monthly newsletter. He said, “Daddy, why don’t you write about our waterfall?” It didn’t take me long to realize …
What is the role of your board? While I realize that many small companies have neither an official or unofficial board, bigger companies have a board of directors. Articles abound about the purpose of a board of directors and I …
What do my doctor’s office and the local Chevrolet dealer have in common? Recently, they both decided to put the customer last. While my doctor’s office probably considers me a patient as opposed to a customer, people have choices when …
Do your employees hustle . . . and do you give them a reason to? The other day a young man came walking up my driveway with a leaf rake. Usually I rake the leaves myself – I actually enjoy …
There, I said it, pay more taxes. While most people react negatively to paying more taxes, I actually think it ought to be everyone’s goal! As tax deadlines approach (March 17 this year for corporate returns and April 15 for …
Like many others, I worked construction jobs during my high-school and college days. I remember one particular job remodeling a bar when the boss asked me to knock a hole in a solid concrete wall for an electrical outlet. He …
Last month, I asked “What Are You Driving?” which was targeted at the change and results for which you are responsible rather than the car that gets you to work and back. Today, I’d ask a different but related question: …
Clearly, that’s a question that can be taken more than one way. If the headline brought to mind the vehicle that gets you to work, around town, and on family vacations, that’s a reasonable way to think about the question. …