Speed (November 2014)

What is the speed with which you and your organization can accomplish a goal?   It is no secret that the world moves at a much quicker pace than it did even a few years ago but is your business keeping …

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The Rest of the Year (August 2014)

As we enjoy Labor Day weekend I hope that everyone reading this is getting the opportunity to relax with family and friends. As we exit the summer vacation season, during which it seems to sometimes be nearly impossible to schedule …

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Should You Fire You? (July 2014)

I recently had lunch with a colleague and the subject of my monthly newsletter came up. I jokingly said that I should fire the guy responsible for building and maintaining my email list. Frankly, he’s not very good at it. …

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Do You Have An Effective Board? (May 2014)

What is the role of your board?  While I realize that many small companies have neither an official or unofficial board, bigger companies have a board of directors. Articles abound about the purpose of a board of directors and I …

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Putting The Customer Last (April 2014)

What do my doctor’s office and the local Chevrolet dealer have in common?  Recently, they both decided to put the customer last.  While my doctor’s office probably considers me a patient as opposed to a customer, people have choices when …

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Hustle (March 2014)

Do your employees hustle . . . and do you give them a reason to? The other day a young man came walking up my driveway with a leaf rake. Usually I rake the leaves myself – I actually enjoy …

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