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Do You Have An Effective Board? (May 2014)

What is the role of your board?  While I realize that many small companies have neither an official or unofficial board, bigger companies have a board of directors. Articles abound about the purpose of a board of directors and I …

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Putting The Customer Last (April 2014)

What do my doctor’s office and the local Chevrolet dealer have in common?  Recently, they both decided to put the customer last.  While my doctor’s office probably considers me a patient as opposed to a customer, people have choices when …

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Hustle (March 2014)

Do your employees hustle . . . and do you give them a reason to? The other day a young man came walking up my driveway with a leaf rake. Usually I rake the leaves myself – I actually enjoy …

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Pay More Taxes (February 2014)

There, I said it, pay more taxes.  While most people react negatively to paying more taxes, I actually think it ought to be everyone’s goal!   As tax deadlines approach (March 17 this year for corporate returns and April 15 for …

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