When businesses receive a customer complaint, they would be well served to listen carefully. Those that take the time to voice a complaint have likely been your most loyal consumers over time and are taking the time to bring a …
I Don’t Golf (September 2016)
Calling All Bankers (August 2016)
I Don’t Do Losses (July 2016)
Having The Confidence To Ignore Naysayers
In today’s podcast Ken concludes the series by warning against listening to naysayers.
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Working On Your Business, Not In The Business
Ken explores the differences between working on your business and working in your business.
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Distill (June 2016)
Distill Your Business To Your True Passion
Ken shares ways to distill your business to its most basic elements and be true to your passion using a simple framework.
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The Key Internal And External Factors That Impact Your Business
Ken discusses dealing with factors that can impact your business and the importance of recognizing which ones are critical to your success.
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Commitment To Achieve Your Goal
Ken stresses the importance of having a serious commitment to your long-term goals when faced with obstacles and challenges.
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