Have your marketing and operations teams met? We recently took a family vacation which was somewhat hastily thrown together (note that I didn’t use the word “planned”). We picked a resort and booked it based upon their web site (mistake …
Too often, people are not sufficiently persistent in their pursuit of a goal. This can manifest itself in a couple of different ways. They pursue something over a limited period of time and then give up when they fail to …
Most have heard the old saying, “Easy come, easy go” and that may be true for some things, but it’s certainly not true when it comes to debt. When it comes to debt, the saying should be “easy come, not …
When you’re trying to decide upon a course of action, to whom do you turn for advice and counsel? Let me ask it another way, do you seek out the advice of experts or just the opinion of others? For …
No, this isn’t an article about expletives in the workplace. Frankly, those are much more tolerable than the words that I am addressing today. Expletives might be offensive and create a less than pleasant work environment for some but it …
I just returned from my annual ski vacation in Vail, Colorado. Getting significant ski time in only once a year does little to help me significantly develop my skiing ability. While my style is greatly improved from years ago and …
Everyone knows that one of the first steps in building a house (after the plans and permits are taken care of) is to have the roofers on site to construct the roof and then the other trades build the rest …
Delays beget delays. Speed generates speed. Ask yourself how your organization behaves. I have the benefit of working with multiple organizations simultaneously so I have the unique ability to benchmark decision processes between organizations as they are occurring in real …
Eight years ago I published a newsletter titled The (Voting) Process. It wasn’t about the Electoral College, campaigning or the politics of the time but rather about the arcane process at my local polling place. I discussed what seemed to …
This is the third newsletter that I am writing as I sit in an airport delayed on my way back from Thanksgiving travels. When the airline announced a flight delay, I had a decision to make. Would the delay end …
