Minutes Matter (February 2025)

I have a long held belief that “minutes matter”. Throughout my career, I have always looked for the most efficient way to accomplish a task. And I am always amazed at how many inefficient practices have persisted for years when …

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Hard Work (November 2024)

Maybe I’m old school but I believe at times, there is just no substitute for hard work. One of the ways I relax is doing some yard work or other minor house projects. Afterwards, I have a sense of accomplishment. …

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A Word About Exit Strategy (July 2024)

It’s probably fair to say that every business owner has had a day where they wanted to say, “I’m outta here!”. Running a business can be rewarding, fulfilling, profitable, but also very tough. But not so fast, before any business …

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Feedback (June 2024)

What’s your feedback loop? Do you even have one? Do you actively seek feedback for your business? And if customers offer unsolicited feedback, do you pay attention? Recently, my son participated in an out of town hockey camp. Let’s just …

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