What’s your feedback loop? Do you even have one? Do you actively seek feedback for your business? And if customers offer unsolicited feedback, do you pay attention? Recently, my son participated in an out of town hockey camp. Let’s just …
What’s a balance sheet? I’m going to put a different spin on it. It’s the culmination of all the business decisions you have made from inception through today. The balance sheet is the sum of every hiring decision, customer service …
Speed is important in business. Nearly a decade ago it was the topic of one of my newsletters, simply titled Speed. I love to go fast. My top driving speed is 145 MPH in a Ferrari 488 GTB at SpeedVegas …
As I write this newsletter, we are one quarter of the way through the year. It’s always a bit hard to believe how quickly the days turn into weeks, and then months and then quarters. But let’s not get ahead …
One of the best features of my role is that I get introduced to new businesses on a regular basis. This gives me the opportunity to continue to see new things and meet new people. And with that, I have …
What metrics do you track when tangible results are in the future? It’s important to have goals but setting a goal without a clear action plan is usually a plan for failure. And there are times when it just isn’t …
A banker, lawyer and CPA walk into a bar. No, this isn’t the start of a joke (although it could be). Rather this edition of my newsletter is dedicated to advisory and peer groups. Over the years, I’ve developed a …
D4 or “D to the 4th power” is a new term I coined earlier this month as I watched two acquisitions crash and burn on a Friday afternoon within two hours of each other (almost to the minute). As I …
“Cash is King” is an old expression in business. But I largely ignore cash. Sure I check in on it at the end of the month but on a day to day basis nothing could be further from my mind …
I review multiple financial statements every month. While I don’t have an actual checklist and there are variations from one client to the next, I tend to follow the same process each time. I almost always start with a trend …
